How to delete your BoltAI Cloud account

Deleting your BoltAI Cloud account permanently removes the account and its associated cloud data. This action cannot be undone.

You can delete your account from the web app at chat.boltai.com or from the BoltAI mobile app.

Before you continue: Save anything you want to keep before deleting your account. If you only want to remove your chat history, use Clear History instead. Clear History keeps your account, AI services, agents, and settings.

Delete your account from the web app

1. Sign in at chat.boltai.com.

2. Open Settings from your profile at the bottom of the sidebar.

3. Under About, select Data Controls.

4. In the Delete Account section, click Delete Account.

5. When prompted, type confirm, then click OK.

6. Wait for the deletion to finish. Your account will be deleted and you will be signed out.

Delete your account from the mobile app

1. Open BoltAI on your iPhone, iPad, or Android device.

2. Open the sidebar, then tap your profile at the bottom to open Settings.

3. Scroll to About and tap Data Controls.

4. In the Delete Account section, tap Delete Account.

5. Enter confirm, then tap OK.

6. Wait for the deletion to finish. Your account will be deleted and you will be signed out on that device.

FAQs

Is account deletion permanent?

Yes. Your BoltAI Cloud account and its associated data are permanently deleted and cannot be recovered.

Is deleting my account the same as clearing my history?

No. Clear History deletes the chats, messages, and folders in the account while keeping the account itself, along with its AI services, agents, and settings.

Delete Account permanently deletes the entire BoltAI Cloud account and its associated data.

Why does BoltAI say I belong to an organization?

You cannot delete your account while you own or belong to a BoltAI organization.

• If you own an organization, transfer ownership or delete the organization first.

• If you are a member, leave the organization or ask an administrator to remove you.

Then return to Settings → Data Controls and try again.

Does BoltAI retain anything after I delete my account?

Some limited records, such as security, abuse-prevention, billing, legal, or backup records, may be retained where necessary or required by law, as described in our Privacy Policy. These records are not retained as an active BoltAI Cloud account.

What should I do if deletion fails?

Make sure you are still signed in and are not connected to an organization. Then try again. If the problem continues, contact BoltAI Support.